Terms and Conditions
BricoPRO - is the trade name of S.C. RAM BUSINESS CORNER S.R.L., legal person of Romanian nationality, having its registered office in Stefanestii de Jos, Str. Europa, Nr. 3bis, having serial number in the Trade Register J23 / 3565/2017, unique fiscal registration code 37915053.
Seller - BricoPRO or any BricoPRO partner.
Buyer - natural person / legal entity or any legal entity that makes an Account on the Site and places an Order.
Client - natural person / legal entity that has or obtains access to CONTENT, through any means of communication provided by BricoPRO (electronic, telephone, etc.) or based on an existing user agreement between BricoPRO and it and which requires the creation and use of an ACCOUNT.
User - any natural / legal person registered on the Site, who, by completing the process of creating the Account, has agreed to the site-specific clauses in the General Terms and Conditions section.
Nickname - pseudonym by which a certain User / Customer / Buyer can add Content to the Site. The nickname is associated with the information on the Site of the User / Customer / Buyer under the name of "Username".
Account - the section of the Site consisting of an e-mail address and a password that allows the Buyer to send the Order and which contains information about the Customer / Buyer and the Buyer's history on the Site (Orders, tax invoices, goods guarantees, etc.).
Favorites - section of the Account that allows the Buyer / User to create Lists.
List - the web page of Favorites in which the Buyer / User can add Goods that he considers to be preferred and which, later, he can add to the shopping cart ("my cart").
The lists can be:
- Public: any Customer / Buyer / User can view the Buyer / User List if he has distributed it on social networks (Facebook, Twitter and Google+) or if he accesses the public profile of the Buyer / User from the Site. The lists are public, and the Buyer / User has the possibility to set them as private at any time, directly from his Account, Favorites section.
- Private: these can only be viewed by the Account holder. The Buyer / User has the possibility to set them as public at any time, directly from his Account, the Favorites section.
Site - www.BricoPRO.eu domain and its subdomains.
Order - an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, his intention to purchase Goods and Services from the Site.
Goods and Services - any product or service, including the documents and services mentioned in the Order, which are to be provided by the Seller, to the Buyer as a result of the concluded Contract.
Campaign - the action of exhibiting for commercial purposes, a finite number of Goods and / or Services having a limited and predefined stock, for a limited period of time established by the Seller.
Contract - represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
all information on the Site that can be visited, viewed or otherwise accessed by using electronic equipment;
the content of any e-mail sent to Buyers by the Seller by electronic means and / or any other available means of communication;
any information communicated by any means by an employee / collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
information related to the Goods and / or Services and / or tariffs practiced by the Seller in a certain period;
information related to the Goods and / or Services and / or tariffs practiced by a third party with which the Seller has concluded partnership contracts, in a certain period;
data relating to the Seller, or other privileged data thereof.
Review - a written evaluation by the owner or beneficiary of a product or service, evaluation based on personal experience and his ability to make qualitative comments and say whether or not the product or service meets the specifications mentioned by the manufacturer.
Rating - a way of expressing the degree of satisfaction of a User / Customer / Buyer with a product. The rating is expressed in the form of stars, each product being able to receive a score from one star to five stars. This degree of satisfaction will always be associated with the review written by the User / Customer / Buyer on a product or service.
Comment - critical appreciation or observation on a Review or other comment.
is to other Users / Customers / Buyers in order to obtain information about the products or services on that page.
Answer - written information that is sent to the User / Customer / Buyer who addressed a Question on the Site, on the page of a particular product. The answer is an explanation given by a User / Customer / Buyer to another User / Customer / Buyer in a discussion.
Document - these Terms and Conditions.
Newsletter - means of periodic information, exclusively electronic, respectively electronic mail (e-mail, SMS) on the Goods and Services and / or promotions carried out by the Seller during a certain period, without any commitment on the part of the Seller with reference to the information contained in this.
Transaction - the collection or reimbursement of an amount resulting from the sale of a Good and / or Service by BricoPRO, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.
Green stamp duty - the value expressed in lei, paid by the Seller to the authorized company with the takeover of the operations of collection, transport and recovery / recycling of waste electrical and electronic equipment, as provided by the legislation in force.
Specifications - all specifications and / or descriptions of the Goods and Services as specified in their description.
2.1. By registering an Order on the Site, the Buyer agrees with the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.
2.2. The notification received by the Buyer, after making the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to modify the quantity of the Goods and / or Services in the Order. If you change the quantity of Goods and / or Services in the Order, you will notify the Buyer of the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
2.4. The contract is considered concluded between the Seller and the Buyer at the moment of receipt by the Buyer from the Seller, by means of electronic mail and / or SMS of the notification of sending the Order.
2.5. For Orders to be delivered to BricoPRO delivery points, the prices and reservations of the Goods and / or Services are valid for 72 (seventy-two) hours from the registration of the Order by the Buyer.
2.6. The document and the information provided by the Seller on the Site will be the basis of the Contract, in addition to it being the guarantee certificate issued by the Seller or a supplier thereof for the purchased Goods.
ONLINE SALES POLICY
3.1. Access in order to place an Order is allowed to any Customer / Buyer.
For justified reasons BricoPRO reserves the right to restrict the access of the Customer / Buyer in order to place an Order and / or to some of the accepted payment methods, if it considers that based on the conduct or activity of the Customer / Buyer on the Site, its actions could harm BricoPRO in any way. In any of these cases, the Customer / Buyer may contact the Customer Relations Department of BricoPRO, in order to be informed about the reasons that led to the application of the above measures.
3.2. Communication with the Seller can be done through direct interaction with him or through the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to bring justifications for it.
3.3 In case of an unusually high volume of traffic coming from an internet network, BricoPRO reserves the right to ask Customers / Buyers to manually enter the validation codes of captcha type, in order to protect the information within the Site.
3.4. BricoPRO may publish on the Site information about Goods and / or Services and / or promotions practiced by it or by any other third party with which BricoPRO has concluded partnership contracts, within a certain period of time and within the limit of the available stock.
3.5. All tariffs related to the Goods and / or Services presented on the Site are expressed in lei (RON). 3.6. Under the conditions provided by law, the price of the Electronic Goods displayed on the Site, includes the Green Stamp Tax. If the Client / Buyer requests details regarding the exact amount added to the price of the Good, he will contact the BricoPRO Customer Relations Department.
3.7. In the case of online payments, the Seller is not / cannot be held responsible for any other additional costs borne by the Buyer, including but not limited to commissions.
Question - addressee formula
is the currency conversion applied by the issuing bank of its card, in case its issuing currency differs from RON. The responsibility for this action lies solely with the Buyer.
3.8 All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively as a presentation.
3.9. After 14 (fourteen) days from the purchase of a Good or Service, the Buyer will be required to register a Review related to the purchased Good or Service. The request will be sent to the email address registered by the Buyer in the Account. In this way, the Buyer contributes to informing other possible Users / Customers / Buyers on the Site and is actively involved in the development of new Services and in the most complete detailing of the characteristics of the Goods.
ASSIGNMENT AND SUBCONTRACTING
The Seller may assign and / or subcontract a third party for Services related to the fulfillment of the Order, with the information of the Buyer, without the consent of the Buyer. The Seller will always be responsible to the Buyer for all contractual obligations.
INTELLECTUAL AND INDUSTRIAL PROPERTY LAW
5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, still images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of BricoPRO, being and reserved all rights obtained in this regard directly or indirectly (through licenses for use and / or publication).
5.2. Customer / Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, expose, include any Content in any context other than the original intended by BricoPRO, include any Content in outside the Site, the removal of the signs that signify the copyright of BricoPRO over the Content as well as the participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of BricoPRO.
5.3. Any Content to which the Customer / Buyer has and / or obtains access by any means, is subject to the Document, if the Content is not accompanied by a specific and valid use agreement concluded between BricoPRO and it, and without any implied warranty or expressly formulated by BricoPRO with reference to that Content.
5.4. Customer / Buyer may copy, transfer and / or use Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
5.5. If BricoPRO grants the Customer / Buyer the right to use in the form described in a separate user agreement, certain content, to which the Customer / Buyer has or obtains access as a result of this agreement, this right extends only to that or those contents defined in the agreement, only during its existence or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment from BricoPRO for the respective Customer / Buyer or any other third party who has / obtains access to this transferred content, by any means and who may be or is harmed in any way as a result of this content, during or after the expiration of the use agreement.
5.6. No Content transmitted to the Customer or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and / or viewing does not constitute a contractual obligation on the part of BricoPRO and / or the BricoPRO employee mediated the transfer of Content, if any, to that content.
5.7. Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying use agreement, if any, is prohibited.
6.1. The Client / Buyer can place Orders on the Site, by adding the desired Goods and / or Services in the shopping cart, following to complete the Order by making the payment in one of the ways expressly indicated. Once added to the shopping cart, a Good and / or a Service is available for purchase to the extent that there is stock available for it. The addition of a Good / Service in the shopping cart, in the absence of completing the Order, does not entail the registration of an order, implicitly also the automatic reservation of the Good / Service.
6.2. By completing the Order the Buyer agrees that all data provided dthis is necessary for the purchase process, they are correct, complete and true at the date of placing the Order.
6.3. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other party in the following cases:
6.4.1. non-acceptance by the issuing bank of the Buyer's card, of the transaction, in case of online payment;
6.4.2. invalidation of the transaction by the card processor approved by BricoPRO, in case of online payment;
6.4.3. the data provided by the Client / Buyer on the Site are incomplete and / or incorrect;
6.5. The Buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without invoking any reason and without incurring costs other than delivery.
Thus, according to GEO no. 34/2014, the period of returning a Good or giving up a Service expires within 14 days from:
- the day on which the Buyer enters into physical possession of the last Good - if the Buyer orders by a single order multiple products that will be delivered separately
- the day on which the Buyer takes physical possession of the last Good or the last piece - in the case of delivery of a product consisting of several lots or pieces,
6.6. If the Buyer decides to withdraw from the Contract, he will be able to fill in online the return form that can be found at https://bricopro.eu/.
6.7. If the Client / Buyer requests the withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return the eventual gifts that accompanied the respective product. If the Order is paid, the Seller will reimburse the amount within a maximum of 14 (fourteen) days from the date of informing the Seller by the Buyer of his decision to withdraw from the Contract. The amount will be returned as follows:
6.7.1. for Orders paid by card online -> by refund to the account from which the payment was made;
6.7.2. for Orders paid with Op / refund / iTransfer / Bank card-> by bank transfer;
6.7.3. for Orders paid by consumer credit -> cancellation / recalculation of contract rates.
6.8. The Seller will be able to defer the refund until the Goods are sold or until they receive proof that they have been shipped, if he has not offered to recover the Goods himself (the most recent date will be taken).
6.9. If a Good and / or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Customer / Buyer of this fact and will return to the Buyer's account the value of the Good and / or the Service, within maximum 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed its intention to terminate the Contract.
6.10. The availability of a Good will be displayed on the Site as follows:
6.10.1. "In stock" - we have more than 3 pieces in stock BricoPRO
6.10.2. "Limited stock" - we have less than 3 pieces in stock BricoPRO
6.10.3. “In supplier stock” - The good is not available in BricoPRO stock. If you register an Order for a Good that has "supplier stock" next to it, one of our sales consultants will contact you as soon as possible to communicate the availability of the Good.
6.10.4. "On order" - The good is not available in BricoPRO stock and at the moment we do not have information about its availability in the supplier's stock. But, if you register an Order for a Good that has "on order" next to it, one of our sales consultants will check the availability of the product in the supplier's stock and will contact you to communicate the availability of the Good.
6.10.5. "Pre-order" - The good is not available in BricoPRO stock nor in the supplier's stock. But, if you register an order for a Good that has "pre-order" next to it, one of our sales consultants will check the supply term of the supplier and will contact you to communicate the availability of the Good.
6.10.6. "Out of stock" - The item is no longer available in BricoPRO stock
6.10.7. "Currently unavailable" - currently we cannot procure the Good because it is not in the supplier's stock.
GOODS / SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT ENSURED
7.1. The following are exempted from the right of withdrawal from the Contract:
7.1.2. service contracts, after full provision of services, if performing the bad started with the express prior consent of the Buyer and after he confirmed that he became aware of the fact that he will lose his right of withdrawal after the full execution of the Contract by the Seller;
7.1.3. the supply of Goods and / or services whose price depends on the fluctuations on the financial market that the Seller cannot control and which may take place during the withdrawal period;
7.1.4. the supply of Goods made to the specifications presented by the Buyer or clearly customized;
7.1.5. the supply of Goods that are likely to deteriorate or expire rapidly;
7.1.6. the supply of sealed Goods which cannot be returned for reasons of health protection or hygiene and which have been unsealed by the Buyer;
7.1.7. the supply of Goods which are, after delivery, according to their nature, inseparably mixed with other elements;
7.1.8. the supply of alcoholic beverages whose price was agreed at the time of concluding the Contract, whose delivery cannot be made before 30 (thirty) days and whose real value depends on market fluctuations that the Seller cannot control;
7.1.9. contracts in which the Buyer has specifically requested the Seller to travel to his home to carry out urgent repair or maintenance work. If, during such a visit, the Seller provides services other than those expressly requested by the Buyer or provides other Goods than the spare parts necessary for the execution of maintenance or repair work, the right of withdrawal applies to those Services or additional Goods ;
7.1.10. providing sealed audio or video recordings or sealed computer programs that have been unsealed after delivery;
7.1.11. provision of newspapers, periodicals and magazines, except for subscription contracts for the provision of such publications;
7.1.12. the provision of digital content that is not delivered on a material medium, if the delivery began with the prior express consent of the Buyer and after he has confirmed that he has become aware that he will lose his right of withdrawal.
8.1. BricoPRO will maintain the confidentiality of any information you provide. Disclosure of the information provided may be made only under the conditions mentioned in this Document.
8.2. No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer / Customer regarding the Order / Contract without the prior written consent of the Seller.
8.3. By submitting information or materials through this site, you give the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute such materials or information. You also agree that the Seller may freely use, in its own interest, this information, ideas, concepts, know-how or techniques that you have sent us through the Site. BricoPRO will not be subject to obligations regarding the confidentiality of the information sent, unless the legislation in force does not provide other specifications in this regard.
8.4. By registering in the BricoPRO database, the Client / Buyer offers its express consent, within the limits of the legislation in force, to be contacted by third parties, partners of BricoPRO: marketing service providers, other service providers in order to fulfill the object of the Contract concluded between the Buyer and the Seller, as well as by state, governmental agencies, when the specific legislation provides for this; as well as other companies with which BricoPRO can develop joint programs for offering goods and / or services on the market, etc.
9.1. BricoPRO newsletters are sent through specialized partners approved by BricoPRO. Thus, the confidentiality and security of the information are ensured.
9.2. When the Client creates an Account on the Site, he has the possibility to express his agreement regarding the receipt of Newsletters.
The Customer may change his option regarding the agreement issued to the Seller at any time:
9.2.1. by contacting BricoPRO in this regard.
9.2.2. by changing the settings in the Client Account in the "My Subscriptions" section.
9.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
9.3. Waiver of receipt of Newsletters does not imply waiver of acceptance of this Document.
BILLING - PAYMENT
10.1. The prices of the Goods and Services displayed within the site www.BricoPRO.eu include all the taxes imposed by the legislation in force.
10.2. The price, payment method and payment term are specified in each Order. The seller will issue cthe Buyer has an invoice for the delivered Goods and Services, the Buyer's obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.
10.3. The Seller will send to the Buyer the invoice related to the Order containing Goods and / or Services sold by BricoPRO, except for the Goods and / or Services sold by BricoPRO partners, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account. or by e-mail, to the e-mail address mentioned by the Buyer in his Account.
10.4. For a correct communication of the invoice related to the Order, the Buyer has the obligations to update whenever necessary the data from his Account and to access the information and documents related to each Order, existing in the Account.
10.5. Through this method of communication, the Buyer, accessing his Account, will keep a record of the invoices issued by BricoPRO, being able to save and archive them in turn at any time and in any way he wishes.
10.6. By sending the Order, the Buyer agrees to receive the invoices in electronic format by adding them by BricoPRO in the Account or by e-mail, to the e-mail address mentioned in his Account.
10.7. If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this matter by email: contact@BricoPRO.ro.
10.8. Payment by PaybyClick is a fast way to pay online with the card, which consists of making the payment with a single click by using the Token related to the card, without the need to enter the details related to the payment card for each Transaction.
10.9. In certain cases, in order to maintain the security of the Transactions, when registering the Order, the Buyer will be required to authorize the payment by re-entering the password related to the Account or the use of the fingerprint in the case of mobile terminals that have this facility.
10.10. For security reasons of Transactions, the Client / User / Buyer is advised not to remain logged on to the Site and not to set the option of automatic login on mobile devices. Disclosure of the account access password is not permitted and it is recommended to use a strong security password (eg, to contain at least eight characters, including uppercase, lowercase, numbers, and special characters).
DELIVERY OF GOODS
11.1. The Seller undertakes to deliver the Goods in a door-to-door courier system to the Buyer or in the BricoPRO showrooms, according to the Customer's option.
11.2. The Seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.
11.3. The Seller will deliver the Goods and Services only on the Romanian territory.
12.1. All the Goods sold by BricoPRO, except for the resealed Goods, benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the producers. The goods are new (except for resealed goods), in the original packaging and come from sources authorized by each manufacturer.
12.2. In the case of Goods sold and delivered by BricoPRO, warranty certificates are either issued directly by the manufacturer, if it has a national service network, or are issued by the BricoPRO service partner. In the case of warranty certificates issued by BricoPRO or BricoPRO service partners, we offer the "Pick-up & Return" service, which involves taking over and delivering the Goods free of charge.
12.3. In the case of the Goods sold and delivered by BricoPRO through its partners, the Buyer will receive upon delivery for each Good that benefits from the warranty a warranty certificate with all the details of the service center that ensures the repairs during the warranty period. The guarantee of the Goods purchased through BricoPRO from its partners is ensured by the authorized service mentioned on the guarantee certificate afferent to the Good or by the Seller.
12.4. For a correct communication of the guarantee certificate related to the Order Goods, the Buyer has the obligations to update whenever necessary the data from his Account and to access the information and documents related to each Order, existing in the Account.
12.5. In the case of warranty certificates issued by manufacturers, the good claimed defective during the warranty period must be presented directly to the nearest service center mentioned in the certificate. This center authorized by the manufacturer will take full responsibility for resolving the warranty.
The lack of the guarantee certificate of the Good must be signaled in maximum 48 (forty-eight) hours from the receipt of the goods at contact@BricoPRO.ro. Any subsequent notification will not be taken to consider.
12.6. In the case of resealed Goods, the warranty certificate is issued by BricoPRO, and the warranty may cover a different period than the warranty period of the same new, sealed Asset. The warranty period is specified in the warranty certificate for each Resealed Asset. The conditions of use, handling and transport of a resealed Good are the same as those of the sealed products and benefit from the same services unless otherwise stipulated on the product page.
TRANSFER OF PROPERTY OF GOODS
Ownership of the Goods will be transferred upon delivery, after payment by the Buyer at the location indicated in the Order (meaning delivery - signing the receipt of the transport document provided by the courier or signing the receipt on the fiscal invoice in case of deliveries made by the Seller's staff) .
14.1. The Seller cannot be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's fulfillment of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.
14.2. By creating and using the Account, the Client / User / Buyer assumes responsibility for maintaining the confidentiality of Account data (user and password) and for managing access to the Account, and, to the extent permitted by applicable law, is responsible for the activity carried out through his Account. .
14.3. By creating the Account and / or using the Content and / or placing Orders, the Customer / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing at the time of account creation. and / or the use of the content and / or the date of placing the Order.
14.4. Subsequent to the creation of the Account, the use of the Content is equivalent to the acceptance of the changes made to the Site Terms and Conditions and / or the updated versions of the Site Terms and Conditions.
14.5. The Terms and Conditions of the Site may be modified at any time by BricoPRO, these being opposable to Customers / Users / Buyers from the date of posting on the Site. Acceptance of the Terms and Conditions of the Site is confirmed by checking the appropriate checkbox on the Site and / or sending the Order and / or by making an online payment.
REGISTRATION OF REVIEWS, COMMENTS, QUESTIONS AND ANSWERS
15.1. The registration of Reviews, Comments, Questions and Answers can be done, by Users / Customers / Buyers, in the “Customer Opinions” and “Reviews” sections. The information entered can be both positive and negative, and will refer to the characteristics and use of a product or service.
15.2. When registering a certain Review / Comment / Question / Answer on the Site, Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, unlimited territorial license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
15.3. Each User / Customer / Buyer, at the time of registering for Review / Comment / Question / Answer in the mentioned sections, undertakes to respect the following rules:
- to make references only to the characteristics and / or the way of using a certain product or service, avoiding information related to aspects that can change (price or promotional offers) or information related to the way the Order is carried out;
- to use only the Romanian language. Words or expressions are also allowed which, although not considered Romanian, are widely used in all media related to the respective field (eg: mouse, notebook, plug and play);
- to use an appropriate, non-offensive language, without terms that may offend or affect any other User / Customer / Buyer;
- to ensure the correct framing of the content introduced on the Site as follows: any Question will be entered in the "Customer Questions and Answers" section, and any Review will be entered in the "Reviews" section;
- to ensure that the information entered by them is realistic, correct, not misleading and in accordance with applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, advertising or privacy;
- to use this facility only to communicate or obtain additional details regarding a certain product or service on the Site without referring to other companies that promote the sale and purchase of products or services;
- not to provide or request, in any way and to any extent, personal data (details of contact, information about the delivery or domicile address, telephone numbers, email addresses, name and / or surname, etc.) or any other information that may cause the disclosure of this personal data;
- not to register information and / or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
- not to try to defraud the services provided by the Seller or to submit Reviews / Comments / Questions / Answers containing advertising materials;
- not to use the Review / Comment / Question / Answer as a means of communication with the Seller, in this sense the Seller's contact data registered on the Site will be used.
15.4. In addition to a realistic critical evaluation, when submitting a Review, the User / Customer / Buyer will also add a relevant Rating for the related product or service. Reviews, along with their corresponding Ratings, will influence the overall rating of the product or service, the number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase of the general Rating, and a Review accompanied by a low Rating leads to a decrease of the general Rating.
Users / Customers / Buyers who submit Reviews to which they attach photo or video files will follow the following rules:
- the uploaded files will contain images and / or videos that refer to the product or service for which the Review is written, ensuring that the uploaded files respect the copyrights;
- uploaded files will not contain violence, adult content, licentious language or other content that offends a person / group based on race or ethnic origin, religion, disability, sex, age, veteran status, sexual or political orientation;
- uploaded files will not contain information about other people;
- uploaded files will not contain URLs or watermarks to sites that carry out the same commercial activity as the Seller.
15.5. When a Review / Comment / Question or Answer is reported by a User / Customer / Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine whether it violates the Site Terms and Conditions. . The texts, photos or videos entered are removed from the Site only after their examination by the Seller.
15.6. If the Seller finds a violation of the Terms and Conditions repeatedly, it reserves the right to suspend the ability of the User / Customer / Buyer to submit Reviews / Comments / Questions or Answers in the sections "Customer Questions and Answers" and " Reviews ”.
For notifications or complaints related to the Good and / or Service purchased, the Buyers have at their disposal the notification form within the Site: https://bricopro.eu/. The maximum term for resolving complaints or notifications is 30 calendar days from their receipt.
PROCESSING OF PERSONAL DATA
16. BricoPro is registered in the Register of Evidence of Personal Data Processing under number 29524/2018.
16.1. According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, BricoPRO has the obligation to administer in safe conditions and only for the specified purposes, the personal data you provide us.
16.2. The purpose of data collection is:
- informing the Clients / Buyers regarding the situation of their Account including the validation, sending and invoicing of the Orders, solving the cancellations or problems of any nature regarding an Order, the Goods and / or the purchased services,
- sending Newsletters and / or periodic alerts, by using e-mail (e-mail, SMS)
- market research, sales tracking and monitoring and Customer / Buyer behavior.
16.3. By filling in the data in the Account and / or Order creation form, the Buyer declares and unconditionally accepts that his personal data be included in the BricoPRO database, registered in the Register of Evidence of Personal Data Processing under number 6606, and expressly and unequivocally agrees that all such personal data be stored, used and processed for the purpose provided above in point 16.2.
16.4. By reading the Document you have acknowledged that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervene, the right to object, the right not to be subject to an individual decision, the right to address just in case of violation of the rights guaranteed by Law 677/2001 for the protection of persons regarding the processing of personal data and the free movement of these data.
It is in the system of taking over the equipment one by one, according to the legislation in force, if the handed over equipment is equivalent and has fulfilled the same functions as the newly provided equipment; BricoPRO customers can hand over WEEE equivalent to all BricoPRO Showrooms;
19.1.4 BricoPRO ensures the collection, during the working hours, from the end users, free of charge, without their obligation to buy EEE of equivalent type, of very small WEEE in the following BricoPRO Showrooms located at:
Str. Ion Fonaghi, Nr.1, Voluntari, Ilfov, Romania;
19.2. The symbol that indicates that the electrical and electronic equipment is the subject of a separate collection is a wheeled bin crossed with a cross, as in the next image.
19.3. This icon indicates that WEEE should not be mixed with household waste and that it should be collected separately.
16.5. Based on a written request, dated, signed and sent to: Str. Ion Fonaghi, No.1, Volunteers, Ilfov County, for the attention of S.C. RAM Business Corner S.R.L., you can exercise, free of charge, for one request per year, to confirm that your personal data is or is not processed.
16.7. Based on a written request, dated, signed and sent to: Str. Ion Fonaghi, No.1, Volunteers, Ilfov County, for the attention of S.C. RAM BUSINESS CORNER S.R.L., you can exercise your right to intervene on the data, as appropriate:
16.7.1. rectification, updating, blocking or deletion of data whose processing is not in accordance with law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, in particular incomplete or inaccurate data;
16.7.2. the transformation into anonymous data of the data whose processing is not in accordance with law 677/2001 for the protection of persons regarding the processing of personal data and the free circulation of these data;
16.7.3. the notification to third parties to whom the data have been disclosed, if such notification does not prove impossible or does not involve a disproportionate effort to the legitimate interest that could be harmed.
16.8. Also, BricoPRO may provide the personal data of the Buyer to other companies with which it is in partnership, but only on the basis of a commitment of confidentiality on their part and only for the purposes mentioned in point 16.3., Which guarantees that this data are kept safe and that the provision of this personal information is made in accordance with applicable law, as follows: courier service providers, marketing service providers, payment / banking service providers, telemarketing or other services, provided by companies with which we can develop joint programs for offering on the market of our Goods and Services, insurers.
16.9. By filling in the order form on the Site of personal data, including CNP, for the purpose of lending, the Buyer expressly agrees that the legal entities with which BricoPRO has entered into partnerships to offer products by credit to process his personal data in their own records in order to perform the credit analysis and to transmit them in order to consult the information registered in the name of the Buyer in the database of the Credit Bureau.
16.10. The Buyer's personal information may also be provided to the General Prosecutor's Office, the Police, the courts and other competent state bodies, based on and within the limits of the legal provisions and as a result of expressly formulated requests.
17.1. Neither party will be liable for non-performance of its contractual obligations if such failure to perform on time and / or properly, in whole or in part, is due to a force majeure event. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided.
17.2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the Contract without any of them being able to claim damages from the other.
APPLICABLE LAW - JURISDICTION
This Agreement is subject to Romanian law. Any disputes between BricoPRO and Customers / Buyers will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.
19.1. Waste electrical and electronic equipment (WEEE) may contain hazardous substances that have a negative impact on the environment and human health if not collected separately.
Considering the provisions of GEO 195/2005 - regarding the environmental protection and O.U.G. 5/2015 on waste electrical and electronic equipment, customers will consider the following:
19.1.1. buyers have the obligation not to dispose of waste electrical and electronic equipment (WEEE) as unsorted municipal waste and to collect this WEEE separately;
19.1.2. the collection of this waste (WEEE) will be carried out through the public WEEE collection service, directly by BricoPRO (according to points 19.1.3 and 19.1.4) and through collection centers organized by economic operators authorized for WEEE collection;
19.1.3. customers can deliver WEEE free of charge to the collection points specified at the time of purchase of a new product in the same category; thus, BricoPRO applies the DEE collection policy